Privacy Policy

Privacy Policy

Introduction

OREVIA respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how SARA Trading, proprietor of the OREVIA brand, collects, uses, stores, and protects information obtained through www.oreviahome.in.

Information We Collect

We may collect the following information:

Personal Information

Name
Mobile Number
Email Address
Billing Address
Shipping Address

Order Information

Products purchased
Order history
Transaction details
Delivery information

Technical Information

IP Address
Browser type
Device information
Website usage data
Cookies and analytics information

How We Use Your Information

Your information may be used to:

Process and fulfill orders
Deliver products and services
Provide customer support
Send order updates and notifications
Improve our products and website
Prevent fraud and unauthorized activity
Comply with legal obligations

Marketing Communications

By providing your contact information, you may receive updates regarding orders, services, promotions, or product launches.

You may opt out of promotional communications at any time.

Communication Consent

By providing your mobile number, you consent to receive transactional communications including order confirmations, shipping updates, delivery notifications, customer support messages, and service-related communications through SMS, WhatsApp, email, or phone calls.

Information Sharing

We do not sell customer information.

Information may be shared with trusted third-party service providers including:

Payment gateways
Courier partners
Logistics providers
Technology and hosting providers

Only to the extent necessary for providing services.

Data Security

We implement reasonable technical and organizational safeguards to protect customer information.

However, no online transmission or storage system can be guaranteed to be completely secure.

Data Retention

Customer information may be retained for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

Cookies

Our Website may use cookies and similar technologies to improve functionality, analyze website performance, and enhance user experience.

Changes to this Policy

OREVIA reserves the right to update, revise, or modify this Policy at any time without prior notice.

Any changes shall become effective immediately upon publication on this Website. Customers are encouraged to review this Policy periodically for updates.

Contact

For privacy-related concerns, please contact:

Email: care@oreviahome.in
Phone: +91 9837055472