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Shipping Policy
Order Processing
Orders are generally processed within 1–3 business days after successful order confirmation and payment verification.
Processing times may vary during peak seasons, promotional periods, or due to unforeseen circumstances.
Delivery Coverage
OREVIA currently delivers across most serviceable locations within India.
Delivery availability may vary depending on courier serviceability.
Estimated Delivery Time
Estimated delivery timelines are:
Delivery timelines are estimates only and may vary depending on destination, courier operations, weather conditions, public holidays, and other factors beyond our control.
Force Majeure
OREVIA shall not be held liable for delays or failures in delivery caused by events beyond its reasonable control, including but not limited to natural disasters, floods, severe weather conditions, strikes, transportation disruptions, government actions, public emergencies, or other unforeseen circumstances.
Order Tracking
Tracking details will be provided via email, SMS, WhatsApp, or other available communication channels after dispatch.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
Incorrect Address
Customers are responsible for providing accurate shipping information.
OREVIA shall not be responsible for delays, losses, or additional expenses arising from incorrect or incomplete shipping details.
Unsuccessful Delivery
If delivery cannot be completed due to customer unavailability, refusal to accept delivery, or incorrect address information, additional shipping charges may apply for re-dispatch of the order.
Damaged Packages
If a package appears damaged at the time of delivery, customers are encouraged to record photographs and contact us immediately at care@oreviahome.in.
Delivery Confirmation
An order shall be considered successfully delivered when the courier partner's tracking system records the shipment as delivered at the delivery address provided by the customer.
Customers are requested to report any delivery-related concerns within 48 hours of the recorded delivery status.
Partial Shipments
In certain cases, products within the same order may be shipped separately based on availability, warehouse operations, or logistical requirements. Customers will be informed where applicable.
Changes to this Policy
OREVIA reserves the right to update, revise, or modify this Policy at any time without prior notice.
Any changes shall become effective immediately upon publication on this Website. Customers are encouraged to review this Policy periodically for updates.